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Junior IT Support Engineer

Netherlands, Zuid-Holland, The HagueIT

Job description

At this moment we are not a recognised sponsor. Therefore we can not hire people who are depending on a visa or will be depending on a visa in the future.

Who are we 

PixelPool is an international 3D visualization company with offices in The Hague, Portland, Sofia, and Wroclaw working together. We combine fashion and technology creating photo realistic visuals for leading design studios and premium retail brands.
We help their designers to communicate and demonstrate their ideas with our visualizations from 3D stills and animations to interactive 3D VR environments and applications

For our The Hague office we are looking for a Junior IT Support Engineer to help us with hard- and software problems. Some of the main responsibilities you could expect in this role are: 

  •  Offer 1st line support for our Dutch office

  • Maintaining an IT support ticketing system in Jira service management.

  • Local contact for our external Dutch IT network management partner.

  • Join the monthly security meetings with the global security team.

  • Report and manage local incidents

  • Manage ISMS tasks

Job requirements

  • MCSA Windows 10/11 certified 

  • Basic network infrastructure knowledge

  • Very good troubleshooting skills

  • Good English skills, verbal and written, proactive, team player

Nice to have: 

  • Jira / Confluence knowledge

  • Experience with configuring and maintaining a Jira service management project

  • Experience with Microsoft Deployment Toolkit (MDT)

  • Basic knowledge of ISO27001 and Information Security Management System (ISMS)

What we offer:

  • Being part of an international organization

  • Working in a young, creative and dynamic environment

  • 32- or 40-hour working week

  • 25 holidays (on a fulltime basis)

  • Pension plan & holiday pay

  • Salary conform industry standards

  • Regular company events and drinks

Want to become part of the team? ⚡️

If you’d like to be part of this amazing journey, please apply now or reach out to us. We look forward to meeting you soon!

PixelPool is an Equal Opportunity Employer. We celebrate diversity and welcome applications from underrepresented groups and encourage people of all backgrounds to apply. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, neurodiversity, or status as an individual with a disability.